Performs routine patient/resident care under the supervision of the Registered Nurse/Licensed Practical Nurse to promote patient comfort and contribute to the overall patient plan of care. The CNA recognizes and reports significant observations to the assigned RN/LPN. Patient/resident care is impartial, regardless of race, creed, sex, national origin, source of payment, sexual preference or beliefs.

Patients/residents of all ages are served including neonate and infant, pediatric and adolescent, adult and geriatric populations. The CNA strives for a variety of opportunities to use clinical skills, offer patient/family teaching and participate in a multidisciplinary approach to care. The unit clerk performs clerical and receptionist duties in the clinical areas, assists with maintaining the quality of the medical records, transcribing orders, expediting lab, respiratory and radiology requisitions. Able to prioritize workload to efficiency handle clerical and reception duties to maintain effective work flow. The unit clerk utilizes strong customer service skills to include answering and appropriately routing incoming phone calls, and handling relevant patient care activities when communicating intra-departmentally, interdepartmentally and with the public.

Position Available:
Full Time

40 Hours per Week

Varied Shifts

To include Weekends, Holidays and On-Call

ESSENTIAL FUNCTIONS:

Assessment & Intervention

Apply initial and ongoing assessment and intervention skills in all interactions and delivery of nursing assistant care. Provide assistance in activities of daily living to promote patient/resident health. Safely completes delegated tasks and uses equipment in the delivery of patient/resident care within the CNA scope of practice.

Communication, Relationships & FMH/DC Standards

Communicate with patients/residents, team members, and management in an accurate, timely manner. Reports pertinent, concise information; accomplishes assigned charting in a timely manner; effectively uses the electronic medical record system. Protects confidentiality of patients/residents and colleagues. Actively seeks out and accepts feedback.

Develops and maintains human care relationships. Supports the influence of the individual's human experiences of health, illness & healing into the nursing care plan.

Advocates for needs of patients/residents; provides care in an ethical and legal manner; refers concerns/issues to appropriate resources.

Meets FMH/DC standards related to: Telephone etiquette, customer service, attendance, punctuality, comportment, inter/intra departmental commitment to co-workers, confidentiality, corporate compliance, patient/residents/provider rights, adheres to dress code and completes times sheets accurately.

Critical Thinking

Organizes and prioritizes delegated tasks to deliver care to multiple patients/residents. Chooses between available CNA skills to address patient/resident comfort, ADL's and basic care needs effectively. Identifies significant patient/resident problems and recognizes the
urgency of the problem. Recognizes and acknowledges limitations and capabilities and refers to RN/LPN when needed.

Manages self and resources/leadership skills

Manages self and resources: Identifies learning needs and seeks opportunities to advance CNA skills; utilizes equipment and supplies effectively; maintains clean, orderly environment
of care; positively participates in unit changes and productively manages downtime per unit standards.

Leadership skills: Identifies scope of practice for self and works within the defined limits of scope; interacts with others in respectful manner; manages conflict; practices commitment to co-workers; delivers care within multi-disciplinary team approach. Reports concerns
regarding patient/resident care and/or unit operations through appropriate channels. Actively participates in the orientation of new hospital personnel.

Teaching and Health Promotion

Contributes to patient/resident education related to illness/injury and self care. Reinforces RN/LPN patient/resident teaching.

Knowledge development

Applies age specific care and knowledge of expected norms in providing nursing assistant care (i.e.- VS, pain scale, communication, etc.). Actively seeks opportunities to increase CNA skills and knowledge. Integrates technical, psychological, social, intellectual,
and physical skills in the delivery of CNA patient/resident care.

Unit Clerk Responsibilities

Transcribes physician's orders completely, neatly, accurately and within established time frames. Completes all necessary forms and requisitions. Performs receptionist duties, and organizes and maintains medical records according to FMH policies and procedures.

Demonstrates the unit specific skills requisite for assigned service area

Must possess a current valid Alaska CNA certification with a current BLS certification. Relates throughout the interview process the experience, training and education needed to perform the role. Behavior and answers to role related questions demonstrate experience and preparation for the role.