DEPARTMENT: Adult Service Management
SCHEDULE: Full-Time Regular, 40 hours per week, Day shift.

EDUCATION: BSN or BA in health care related field preferred. Graduate of accredited school of nursing.

LICENSE/CERTIFICATION: Current California RN license required. Current BLS certification required and ALCS certification strongly preferred.

JOB SUMMARY: Manages activities of the unit(s), monitors quality, service and utilization standards. Supervises the day to day shift activities.

QUALIFICATIONS: Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, and budgeting. Knowledge of Nursing Practice Act, The Joint Commission and other federal, state, and local regulatory requirements. Strong interpersonal communication skills.

SKILLS TESTING: N/A

DUTIES: Manages the units day to day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement. Develops and implements action plans to improve staff development. Supervises a single unit (8 to 24 hours) of approximately 20 - 60+ employees. Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures. Utilization of services. Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level. Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services. Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities. Works with health care providers outside of the unit, to achieve optimal patient care across the continuum. Researches, identifies, and implements best practice models of other units. Investigates and resolves patient/family member concerns regarding patient care. Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management.

Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Consistently supports compliance and the Principles of Responsibility (KP's code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures.

In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.

PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer -